An app to help you save
Overview
Tandem Bank is a UK-based digital challenger bank focused on providing innovative financial solutions for savers, borrowers, and eco-conscious customers. With a mission to empower users to take control of their money.
As part of re-platforming to a new core banking system, I used this opportunity to redesign the savings experience for both new and existing customers.
My contribution
User research Usability testing Product strategy Product design
The team
1 × Product Designer 1 × Product Manager 1 x Delivery Lead 6 × Engineers
Year
2020
Process
I designed a brand new look, feel, onboarding journey and in-app servicing for Tandem. This process included migrating the current web-based onboarding and servicing journeys into the new React Native app. Additionally, existing customers using the native iOS and Android apps were transitioned to the newly built React Native platform, ensuring a unified and enhanced experience.
